Name
BaubleBar: Accessorizing Your Service With Talent
Date & Time
Thursday, November 3, 2016, 1:00 PM - 2:30 PM
Description
Venue: BaubleBar, 1115 Broadway, 5th floor, New York, NY 10010
 
Stop by the BaubleBar showroom for a look inside the company’s unique approach to customer service—what it calls the SWAT program. Along with cofounders Amy Jain and Daniella Yacobovsky, VP of customer service Nina Alexander-Hurst will reveal how the program works and how it has contributed to building both overall sales for the brand and coveted customer loyalty. Learn ways you too can leverage various touch points—from video chatting to email and social media—to build relationships with your consumers, how to successfully build the human element back into an online shopping experience, and more.
Session
BaubleBar: Accessorizing Your Service With Talent
Hosted by AMY JAIN and DANIELLA YACOBOVSKY, cofounders, BaubleBar and NINA ALEXANDER-HURST, VP of Customer Service, BaubleBar
Session Type
Fast Track
Theme
Creativity, Entrepreneurship
Location
BaubleBar, 1115 Broadway, 5th floor, New York, NY 10010
BaubleBar

Stop by the BaubleBar showroom for a look inside the company’s unique approach to customer service—what it calls the SWAT program. Along with cofounders Amy Jain and Daniella Yacobovsky, VP of customer service Nina Alexander-Hurst will reveal how the program works and how it has contributed to building both overall sales for the brand and coveted customer loyalty. Learn ways you too can leverage various touch points—from video chatting to email and social media—to build relationships with your consumers, how to successfully build the human element back into an online shopping experience, and more.