Name
Hospitality Quotient: What Restaurants Teach You About Business and Life
Date & Time
Wednesday, November 2, 2016, 9:30 AM - 11:30 AM
Description
Hospitality Quotient, 24 Union Square East, 6th Fl., New York, NY 10003
 
Join Hospitality Quotient’s Susan Reilly Salgado—the organizational consulting leader for Danny Meyer’s Union Square Hospitality Group—for a myth-busting session on what really differentiates great customer experience, borrowing from her research and findings in the hospitality industry. Then head out for a behind-the-scenes tour of a USHG restaurant to see these solutions in action.
Session
Hospitality Quotient: What Restaurants Teach You About Business and Life 
Hosted by SUSAN REILLY SALGADO, Managing Partner, Hospitality Quotient
Session Type
Fast Track
Theme
Leadership and Inclusion
Location
Hospitality Quotient, 24 Union Square East, 6th Fl., New York, NY 10003
Hospitality Quotient
Join Hospitality Quotient’s Susan Reilly Salgado—the organizational consulting leader for Danny Meyer’s Union Square Hospitality Group—for a myth-busting session on what really differentiates great customer experience, borrowing from her research and findings in the hospitality industry. Then head out for a behind-the-scenes tour of a USHG restaurant to see these solutions in action.